Return Poilicy

Return Procedure

We appreciate you selecting Royal Office. You can count on us to give you a flawless shopping experience. Please take the time to go over our return guidelines.

Return Policy for 30 Days

You have 30 days from the day you received the item to seek a return under our return policy.

Eligibility Requirements

The thing needs to fit the criteria listed below in order to be returnable:

- The product must be kept in its original, untouched state in which it was delivered.
- It must be brand new, unused, and tag-free.
- The first package must be undamaged.
- Legitimate evidence of purchase, like a receipt, is necessary.

Launching a Return

Please get in touch with us by email at info@royal-office.com to start a return. If your request to return an item is accepted, you will be given a return shipping label and detailed instructions on how to package and mail the item. Returned items won't be accepted without prior authorization, so please be aware of that.

Please contact us at info@royal-office.com if you have any questions about returns.

Issues and Damages

Upon delivery, we strongly advise you to carefully examine your item. If you receive a product that is flawed, damaged, or misrepresented, kindly let us know right away. This enables us to address the problem quickly and resolve it to your satisfaction.

Non-Returnable / Exceptional Items

The following items are among those that cannot be returned:
- Items that spoil quickly, like food, flowers, or plants
- Special orders or things that can be customized
- Personal care products (beauty items)
 -Dangerous substances, combustible liquids, or gases

Please be aware that gift cards and things on sale are not returnable.

Exchanges

We advise taking the following actions for a quick exchange:
- Start a return for the current item in accordance with our return guidelines.
- After the return is accepted, buy the desired replacement separately.

Refunds

We'll let you know whether your refund has been approved after we receive and examine your returned item. Refunds are instantly sent to your original payment method upon approval. Please give your bank or credit card provider some time to process and post the refund.

We are grateful that you comprehend our return policy and want to work with you once more. Please feel free to email us at info@royal-office.com if you have any additional queries.